Frequently Asked Questions

Technical Support

Q: How do I become a host on VoiceAmerica?

A:Call us to speak with an Executive Producer and discuss the details of your show idea or concept.

Q: May I host my show from my home or office, or anywhere?

A:Yes. Shows can be done from any location anywhere in the world. Our Platform as a Service (PaaS) Radio Technology allows for domestic and international live broadcasting.

Q: Can I choose my own day and time for a show?

A: An Executive Producer will help you to select a timeslot on one of our live broadcast channels that will fit in your life/business schedule from the open and available days.

Q: How often is my show on and how long is my show’s running time?

A:Shows are weekly and run one hour.

Q: Where are your studios located?

A:Phoenix, Arizona

Q: Can I have live callers during my show?

A:Yes. Our in studio engineer screens all calls for you and connects you to the caller when your show is ready to field the caller. We have a toll free phone line for callers to call in.

Q: How soon can I start a show on VoiceAmerica?

A:On average, pre-production time is six (6) to eight (8) weeks prior to the launch of your show.

Q: What kind of support do I get?

A:You will receive full network support from pre-production, promotion, marketing, social media, as well as your dedicated Executive Producer overseeing the entire process of your show.

Q: Is there a cost?

A:The network must first determine if your show idea and content fits the profile we generally look for in someone to be a VoiceAmerica host. With network approval, you and your dedicated Executive Producer will discuss the business arrangements related to the show.

Q: Can I have commercials?

A:Yes. You own six minutes of commercial time to promote your vision, business, services or products, as well as sponsorship advertisements.

Q: How do I know if my computer is capable of accessing streaming audio and/or video?

A: If you have an internet connection (preferably, broadband) and the free macromedia flash player you can access and listen/view on your computer in real time.

Q: What is the difference between Live & On-Demand Broadcasts

A: Live broadcast are broadcast in real-time. The average delay for streaming audio is roughly 10 to 30 seconds. On-Demand brodcasts are pre-recorded, archived materials available when you want it. Every show on VoiceAmerica™ network is archived and availabel on-demand.

Q: Why do video clips sometimes stop or pause?

A: The most common cause of a pause (buffering) or stop is Internet traffic congestion. If this problem persists, try closing the player, then re-launching it.

Q: Do I need to be concerned about Firewalls?

A: Some corporate networks and Internet Service Providers block streaming transmissions. If you cannot see video clips (even though your system meets the system requirements noted above), you may want to contact your Internet Service Provider or Network Administrator to see whether a security firewall is blocking video transmission.

Q: My player opens, but I do not hear any audio and/or see any video (if applicable)

A: A browser error may have occurred. Try closing the player, then reopen it.

Your Internet Service Provider may be experiencing problems with their servers. If you cannot view other pages, and if the problem persists, you should contact your Internet Service Provider.

If you can access the player on another machine or other people can view it, it may be a problem with your browser cache.

To clear your browser cache on a Microsoft Windows PC:

In Microsoft Internet Explorer:

  • Click on Tools, then choose Internet Options.
  • Click the General tab.
  • Click the Delete Files button.
  • On the Delete Files dialogue box click the OK button. Selecting "Delete all offline content" is optional.
  • To close the Internet Options box, click OK (it may take a minute or more to clear the cache.)

In Netscape Navigator:

  • Click on Tools, then choose Internet Options.
  • Click the General tab.
  • Click the Delete Files button.
  • On the Delete Files dialogue box click the OK button. Selecting "Delete all offline content" is optional.
  • To close the Internet Options box, click OK (it may take a minute or more to clear the cache.)

In Firefox/Netscape Navigator 8:

  • Choose Options from the Tools menu.
  • Click the Privacy icon, then select Cache.
  • To close the Options window click OK.

To clear your browser cache on a Mac:

In Safari:

* Choose Empty Cache from the Safari menu, then click Empty.

In Firefox:

  • Choose Preferences from the Firefox menu, then select the privacy icon.
  • Click the Clear button within the Cache section.
  • Click OK to exit.