Leveraging Creative Conflict to Improve Impact
December 12, 2017
Hosted by Maureen Metcalf
[Download MP3] [itunes] [Bookmark Episode]
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Episode Description
One of the key skills leaders consistently struggle with is conflict management. During this discussion, Mike will share a range of approaches to help leaders address difficult conversations and manage conflict. Included is a discussion about why leaders need to address conflict including the impact of "bad apples" on the team performance and also the impact of positive influences. Both are contagious, confronting bad apples is foundational to positive results. Mike then shares several models that help leaders think about how they will navigate the inevitable conflict they face. These models help leaders build actual skills to manage conflict personally. Finally Mike talks about building a culture that supports healthy conflict resolution. It is not enough for key leaders to have the skills, it is important to build the organizational aptitude and agreements about how it will navigate conflict in a manner that is generative. When conflict is addressed effectively, orgs thrive.
Innovating Leadership, Co-Creating Our Future
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The pace of change in the world is increasing exponentially and shows no signs of slowing down. Leadership is evolving and requires more and more innovative leaders to keep up. Many leaders update what they lead but not how they think about and act as leaders. They become outdated. This matters because Leadership creates strategic advantage.
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Maureen Metcalf
Maureen is the Founder and CEO of the Innovative Leadership Institute, a renowned executive advisor focused on making the world better through leadership! She helps clients strengthen their leadership talent pool so that leadership itself becomes one of your strategic advantages to co-create a thriving future.
Maureen brings 30 years of business experience to provide high-impact, practical solutions that support her clients' leadership development and organizational transformations. She is recognized as an innovative, principled thought leader who combines intellectual rigor and discipline with an ability to translate theory into practice in all her work. Her operational focus is coupled with a strategic ability to analyze, develop and implement successful strategies for profitability, growth and sustainability.
Maureen is the author of an international award-winning book series on Innovative leadership, including the Innovative Leaders Guide to Transforming Organizations, winner of a 2014 International Book Award and a regular contributor to Forbes.
As a board member/chair, Maureen has led multiple organizations through difficult transitions and is open to for-profit board opportunities. Before founding the Innovative Leadership Institute, she led consulting engagements for PricewaterhouseCoopers and Accenture across a broad range of industries, contributing to successful organizational transformation.
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