Communication and Behavioral Change

May 28, 2013
Hosted by Jill Schiefelbein

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Guest Information

Episode Description

Communicating in a way that gets people to change their behavior isn't easy. And to get people to change behavior in a way that is, literally and figuratively, sustainable is a challenge. Our guest, Colin Tetreault, is an expert on sustainability and behavioral change. As Senior Policy Advisor of Sustainability to the Phoenix, AZ Mayor and as Principal and "Executive Hippie" of S2 Consulting, Colin leads civic and community organizations focused on advancing sustainability issues. In our show today, we're going to discuss how communication affects behavioral change through the lens of sustainability. We'll also talk about how to make behavioral change sustainable within organizations and communities. Join us for a conversation about how we can use our messaging and our behaviors to change our world and our organizations for the better.

Communication Nation with Jill Schiefelbein

Archives Available on VoiceAmerica Business Channel

Effective communication is often the difference between success and failure. Do you feel confident communicating when the stakes are high? Are you ready to get up in front of any audience at a moment's notice? Do you realize that not saying anything is communicating something? "Communication Nation" will expand your understanding of different communication practices and how they affect day-to-day business operations and relationships. At the root of every management and relational issue lies a communication problem, but many don't understand how communication affects an organization's bottom line. Show topics have a direct impact on business productivity and profitability. We bring these issues to the surface, educating and giving practical advice that can be immediately applied in personal and professional contexts. That's "Communication Nation."

Jill Schiefelbein

Jill Schiefelbein is an accomplished speaker, author, professor and business owner. She's the owner of Impromptu Guru, a communication consulting company that was named Gilbert, Arizona's 2012 "Rookie of the Year" less than a year after its inception. She works with professional athletes, politicians, business executives and groups to improve their communication and messaging strategies. Impromptu Guru helps clients gain confidence in their communication behaviors, and prepares its clients to speak well, any time, every time.

A co-author of Business and Professional Communication in the Global Workplace, Schiefelbein is artfully skilled in both the theory and practice of business communication. For the past nine years, she has taught undergraduate and graduate courses in Communication and Online Education at the Hugh Downs School of Human Communication at Arizona State University. She makes the theoretical tangible in ways that help organizations increase their productivity and profitability.

Prior to launching Impromptu Guru, Schiefelbein created the Office of Online Programs at ASU's College of Liberal Arts and Sciences, and today she serves as an expert consultant in online education and training to universities and corporate organizations across the country. She created a 52-video series called "60 Second Guru" that provides communication and speaking tips in a series of one-minute videos. She currently has two professional communication books in the works.



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