Conversational Intelligence of High Trust Teams

September 20, 2016
Hosted by Jeff Smith

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Episode Description

Trust is an essential element for teams. It takes times to build it but can be destroyed in an instant. When you have trust, a whole new level of performance, pace, creativity and innovation can occur. We will be talking to Jennifer Owen-O’Quill of Voltage Leadership Consulting about how to create and build trust on teams. We will be learning about a new field called Conversational Intelligence that was created by Judith E. Glaser. It is the intersection of neuroscience, coaching and leadership. Please join us for this thought-provoking conversation and learn some practical tips about building and leading teams.

Voltcast: Illuminating Leadership

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Great leaders multiply their vision into results that far exceed the resources they start with. Through interviews and discussions, Jeff Smith explores leadership issues and illuminates action points and perspectives to help teams in any industry. Jeff talks with experts who study these issues and shares some of his own wisdom from years as an executive leader and executive coach.

The show covers issues that are impacting real teams right now. These include mindfulness in leadership, shaping the right corporate culture and other tips and tools for leaders and teams.

Jeff Smith

Jeff Smith is a leadership multiplier. He helps leaders develop their potential and apply their talents to meet their goals. His passion for this work led him to found Voltage Leadership Consulting in 2011, where he and his partners have guided thousands of individuals and teams to excellence.

Like many of the executives he coaches, Jeff balances his work, family time with his wife and four children, and training for marathons. He uses a collaborative approach with his clients to help them pinpoint their vision for their professional and personal lives and make it reality.

Jeff draws on more than twenty-five years of experience as an executive in human resources and operations with both profit and nonprofit organizations. His expertise includes organizational development, organizational change, succession planning, executive coaching, team-building, leadership development, and recruiting.

Jeff graduated cum laude with a BBA from James Madison University in management and history. He also holds a MA from George Washington University in Human Resource Development. Additionally, Jeff graduated from Georgetown University with an Executive Coaching and Leadership Certificate and became a Fellow of the Advisory Board in 2006. He earned his Professional Coach Certification through the International Coaching Federation.



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