Tal Shnall
As a hotel brand and customer service manager, Tal Shnall acts as a catalyst, trainer and coach to develop a culture of excellence for several hotel brands. Tal is a Customer Experience (CX) mentor, with more than 20 years’ experience in the hotel industry. He has worked for the top hotel brands such as Marriott, Hilton, Starwood and Intercontinental Hotel Group, to develop Customer Service Training and mentoring front line employees and managers to achieve a culture of excellence.
