Radio Episodes
11/5/2019 how-to-transform-finance-in-the-experience-economy

How to Transform Finance in the Experience Economy

Financial Excellence with Game Changers, presented by SAP
The buzz: “An experience occurs when a company intentionally uses services as the stage, and goods as props, to engage individual customers in a way that creates a memorable event…The question, then, isn’t whether, but when—and how—to enter the emerging experience economy” (hbr.org). Listen Now