Lloyd O'Donnell
Lloyd O'Donnell is an Advisory Principal, SAP Services for SAP Asia. Lloyd has worked as a business transformation consultant across multiple geographies and industries for 20 years. More recently focused on customer experience, experience management and the circular economy, he looks for concrete solutions to complex problems. Lloyd believes offering physical goods as services provides many benefits to manufacturers, including enhanced: customer experience, customer lifetime value, materials lifecycle profitability, supply chain resilience and ESG outcomes.
