Edward Cook
Ed has over 20 years of leadership and analytical experience at Capital One and Corning as well as10 years of experience as a navy pilot. Ed was mobilized by the US Navy and sent to Baghdad, Iraq where, as CDR Ed Cook, he worked inthe Green Zone on the Commanding General’s Staff, at the time Gen. David Petraeus. Ed worked extensively on employment initiatives for the people of Iraq bridging across the US military, the US Embassy, and the Government of Iraq. For his efforts, Ed was awarded the Bronze Star. Ed has implemented large process and infrastructure changes. The culminating effort was inleading the program where Capital One built coffee houses (Capital One Cafés) across the country instead of traditional branches. Today, Ed is the cofounder of The Change Decision LLC, a change and culture consultancy focused on growing Joy at Work. Ed has a BS in Aerospace Engineering, an MBA, and holds a PhD in Systems Modeling and Analysis. He brings his expertise in Decision Analytics to the work of The Change Decision. Ed also employs his analytics expertise as a Visiting Professor at the University of Richmond in both the undergraduate and MBA programs.