Sunny Abercrombie
Sunny Abercrombie is the Senior Director Culture Services of Southwest Airlines. In addition to Sunny Abercrombie’s huge responsibility as “Keeper of the Culture,” she oversees the Culture Activities and Ambassadors, Culture Services Outreach Team, Internal Customer Care, Executive Office Administration, Mailroom, Shipping & Receiving, Copy Center, and Fulfillment Center. She is also a Board Member of the Company’s Employee Catastrophic Assistance Charity and manages the airlines President’s Award and Winning Spirit Award programs.