Customer-Driven Success:Derek Fournier on Transformational Change

October 21, 2024
Hosted by David Chavez

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Episode Description

This week on the Strategy Sherpa Show, we welcome Derek Fournier, founder of Plain Sight Strategy Group and a seasoned leader with over three decades of experience in technology and business transformation. Join us as Derek reflects on pivotal moments in his career, including the challenges and lessons learned from launching a major Systems Management platform. Discover how a decision to release one of the worst server products became a powerful lesson in customer-driven innovation. We'll discuss his journey in establishing Technology Adoption Programs that prioritize customer engagement and quality. Tune in for an inspiring conversation on leadership, innovation, and the importance of learning from mistakes.

The Strategy Sherpa Show

Podcast Episodes Availble on-demand on VoiceAmerica Business Channel

Welcome to The Strategy Sherpa Show, a series of organic discussions between host David Chavez and a variety of notable business leaders centered around their most significant failures, and how they handled those challenges, so listeners can learn from these teachable moments and apply the lessons to their organizations. The conversations focus on improving businesses by discussing strategy, execution discipline, improving cash flow in an organization, and getting employees in the right seats doing the right things.

David Chavez

Imagine this: a boy who was nearly arrested at 12 years old and was homeless at 15 years old was determined to create a different life for himself. He started his first business at 16 years old and enlisted in the U.S. Army at age 19. By age 35, he had started and scaled multiple businesses, owned one of the largest CPA firms in Las Vegas, and was selected as one of the most distinguished business leaders in Nevada. He has since worked with hundreds of other CEOs and companies to help them achieve the results they are looking for. This is the story of David Chavez, Founder and CEO of Assured Strategy, a business strategy coaching firm. David is passionate about helping other business leaders build and implement solutions that work. Through the failures and successes he’s experienced first-hand as an entrepreneur, David has developed systems and processes that achieve results. Since 2009, Assured Strategy has led over 250 companies to the summit to experience organizational success, alignment, and profitable growth.

Episode Directory

November 2024

October 2024

  • 10/28/2024: Encore Beyond the Plate: Exploring Mindful Eating with Dr. Michelle May Listen Now
  • 10/21/2024: Customer-Driven Success:Derek Fournier on Transformational Change Listen Now
  • 10/14/2024: From Mistakes to Mastery in Client Retention with Chris Jennings Listen Now
  • 10/7/2024: Transforming Marketing with SongDivision’s Andy Sharpe Listen Now

September 2024



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